In order for your items to be viewable and ready to ship from the Shyp app, they must have been sold and your buyers must have submitted payment for them.
If your items have sold and your buyers have paid for them but you still don’t see them listed, return to the home screen of the Shyp app. It’s possible that you’ve already created a shipment for those items and they’re ready to be picked up.
Additionally, your eBay sales will not display if your buyer purchased several items from you and you combined them into a single invoice within eBay. In this case, we recommend creating a ‘Standard shipment’ from the Shyp home screen. Tap ‘New shipment’ to get started.