You can use our web or mobile apps at any time to create your shipment and schedule a pickup. Pickups can be scheduled as far as 5 days in advance, though available pickup times will vary depending on your location and how many couriers are available.
To view currently available pickup times, create your shipment in the app and follow the steps to the scheduling screen.
Our hours are as follows:
New York, Chicago and Los Angeles
As of Thursday, July 20, 2017, we've suspended service in these cities. Read more details here.
Need support? Our team is online M-F from 10am-6pm PST, excluding holidays, and typically respond to inquiries within 2 hours.