We charge a $5-15 pickup fee and then compare prices across our carrier partners including USPS, FedEx, UPS, DHL and OnTrac to give you the lowest available cost. There are many variables that make up the cost of your shipment, but rest assured we'll find you the cheapest rate.
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Key things to remember
Dimensions, weight, speed of delivery and destination will impact your overall shipping cost. Larger dimensions and weight can often push up the cost of your shipment and so, with the aim of saving you money, we may split your shipment into more than one box even if it is going to the same destination. Several smaller boxes can sometimes be cheaper than one single large box. Our pickup fee also includes a guarantee of up to $100 for each shipment. You may be able to purchase a guarantee for higher amounts (up to $5,000) through the app.
Packaging costs are based on the volume of your final, packaged item (length x width x height).
No packaging costs are added if you choose to handle packaging yourself. Select “I’ll package my shipment” in the app, schedule a pickup, and we’ll find the lowest shipping rate for your pre-packaged shipments.
As of Monday, July 31, 2017, we've suspended our online returns service.